Store Policy

AFRICAN 1PC 5 edited_edited_edited.jpg

We founded Salt & Stone with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!

1. No items bought online will be refundable under ANY circumstances. Please double check our sizing chart before you order and make sure you are happy with your item choice

2. We are open to exchanges only if the item gets returned to us in its original packaging with all of the labels and tags still attached. Any Exchange requests need to be notified to us within 24hrs of receiving your item. The item needs to be returned to us within 3 working days. We hold the right to refuse any exchanges if this is not adhered too

3. Please note that any exchange items will be for your own courier cost account , for the return as well as for the sending of new item to you

4.  In-store bought items are not refundable or exchangeable under ANY circumstances. Please check your item before you leave the store to ensure you are happy with it.  Once you leave our store with your item you automatically agree your item is in perfect condition and you are happy with your purchase

5. Fittings are available at our Weltevredenpark office. By prior appointment only. Please enquire for available dates and times

Thank you for shopping with us.